There are many things to consider when purchasing software for your facility. Here are the top 5 reasons to choose ec² Software Solutions.
# 1. Experience and Expertise
With over 30 years of real-world experience in the nuclear medicine industry, ec² Software Solutions offers the best nuclear medicine, molecular imaging, and radiopharmaceutical quality management software available. Our first software program was originally designed and developed in 1985 by some of the best minds in the industry with the nuclear medicine technologist in mind. What started out as a way to manage basic records has evolved into the software industry standard for nuclear medicine departments, radiopharmacies, and radiopharmaceutical production quality
#2. World Class Customer Service
We are here to serve you. Over the years our customers have come to trust us and rely on us. Not only are we here to give the best customer service, we make it our primary goal that each customer is fully satisfied. Our hours of operation give you an opportunity to work within your schedule. Too busy to make a support call to us? No problem. Send us a quick email and one of our application specialist members will be right with you or we will call you to schedule a time which works best for you.
Not sure what you are doing? ec² will even go as far as contacting your IT/IS department to work with us on your behalf. That way your workflow remains the same, and most importantly patient care will remain your primary focus. We all know technology is moving rapidly. We do our very best to be right beside it, which is why our software updates give you an opportunity to be on top. Perhaps the best testimonial to ec² customer service is that our clients remain on active support with us year after year. They have come to rely on our timely software updates and dedicated support team who will answer their questions, help with problems, or discuss their needs. This is an excellent indicator of just how good our services are. It is also your assurance that your software investment doesn’t become obsolete.
“Every time I call in with a software question, or looking for help to aid a customer; I know I can always trust in the ec² team to be there. Their customer service is second to none and they are always staying up to date on current trends and regulations in the Nuclear Pharmacy world. ec² are more than just software and support, they’re friends too.”
– Sean Somers
PCI Nuclear in Tempe, Arizona
#3. Hands-on Onsite Training and Implementation
Adding new technology to existing systems can cause a lot of anxiety for the individuals who will be expected to use it. ec² Software Solutions provides onsite installation and training. Our expert team always strives to make your transition as streamlined and stress-free as possible. We know as a technologist, keeping up with your Continuing Education credits can be challenging and ec² Software Solutions can help. With every Onsite training, each trainee receives 3 Continuing Education Credits.
#4. The ability to Easily Share Data for Convenience and Efficiency
ec² Software Solutions offers HL-7 or DICOM interfaces designed to make your life as easy as possible. These Radiology Information System (RIS) interfaces accept inbound scheduled patient records including examination, exam date and time, as well as demographics. An outbound message to your RIS may contain the drug used, activity injected, injection site, absorbed dosimetry, time of injection, etc. These crucial tools can automate patient scheduling, save time on redundant data entry, and eliminate transcription errors.
#5. The obvious conclusion, there is no reason to look anywhere else. ec² Software Solutions has all that you need.
Don’t hesitate to give us a call. It would be our pleasure to schedule a web demonstration of any of our software products at your convenience. The best software and the best technical support in the nuclear medicine industry both come from ec² Software Solutions.